Why was a shipping charge added to my purchase?

We are sorry, but we have not yet figured out a way to make the computer charge shipping on only some items.  To eliminate some confusion, the store no longer automatically adds a shipping fee. Before processing orders on item purchases, (such as stuffed animals, books and t-shirts) we add a $7 shipping fee to cover tax and postage BEFORE the card is charged. Your credit card may show two charges until the original hold has expired.

Please contact us if the original charge fails to expire after a week. We will double-check that we did not charge you twice.

If you purchase an item with no shipping charge (such as a photo seminar) along with one that has a shipping charge (such as a plush toy) you WILL be charged for shipping.  Please remember that we are a non-profit organization, and we are just trying to cover our costs!

If anyone knows of another service provider whose program does not have this quirk, we'd love to hear about it!  Please email us!